Jazz Bouquet Floral and Tea Shop

Reviews about Jazz Bouquet Floral and Tea Shop

• 2 / 5

  By Margaret Greenfield
  Recently I went to Jazz Bouquet's website to order flowers for my mother who lives in Sedona. My mother loves yellow roses paired with daisies. I saw a fresh cut flower arrangement of yellow roses and daisies on their website and I ordered it for my mother. Well you can imagine my surprise when my mother sent me a picture of the flowers and I saw orange lilies. I know they have a disclaimer about flower substitution, but I was totally disappointed. Jazz had my address, my e-mail address, and my telephone number and I felt if they were going to totally use different flowers changing the color scheme of the atrrangement they could have notified me first as I would have changed my order. I can understand flower substituting if you are ordering a flower that is not in season or unique flowers but I ordered standard roses and daisies. I will be trying another Sedona Florist for my next order
  September 20, 2016
• 2 / 5

  By Ruie Luescher
  I received flowers on Mother's Day (in fact they were delivered and left out side in the heat on that Sunday afternoon) - no call ahead of time to see if I would be home. Half of the flowers (7) were open the other half were still waiting to open. I waited for 3 days the iris' tried to open and died in the process. I called the florist they said bring it back & they would refresh it --- Well, they replaced the iris with the same unopened buds as before, it has now been another 3 days and they are still not opened and the ones that tried are dying in the process. How can you send out an arrangement with half the flowers unopened. I have had flowers the last two years from two other shops in Sedona (I wish I could remember their names) that were beautiful and just packed with flowers I'm sure my son spent almost the same every year. I guess I should take them back again but is not convenient to do so,
  September 09, 2016